It is very important that you arrive 15 minutes in advance prior to your float session. Services will begin and end on time as a courtesy to the next guest.
As a courtesy, we attempt to confirm all appointments. You are invited to call us prior to your appointment to confirm exact times, services, and ask any questions you may have.
We understand that sometimes being late is unavoidable. However, with our circumstances, we will be forced to shorten your service.
Clients who arrive late will be charged in full for their scheduled session, but will receive an abbreviated, pro-rated session. For example, if you scheduled an hour session and arrive 15 minutes late, you will be charged for that hour session but will only receive 45 minutes of treatment for that session, including consultation and changing time.
It is very important that you arrive 15 minutes prior to your scheduled float.
We have reserved the float suite especially for you and require 24 hours notice for any cancellation/rescheduling of appointments. If less than the required notice is given, we reserve the right to charge 50% for the full scheduled session.
If for any reason Rest Nest needs to reschedule or cancel an appointment, as much advance notice as possible will be given.